Your customer is extremely upset due to the long wait time, how do you respond?

Answers

Answer 1
you respond calmly, politely, and try to give them an estimated time to wait.
Answer 2

Sometimes, having a customer who is extremely upset due to the long wait time is unavoidable. When running into long wait times and delays, try to calm your customers so that they don’t get angry and leave. You have to address the issue and apologize for the inconvenience and explain what you are doing in order to lessen their frustration. And also, offer them comfort and give freebies to compensate them. You have to approach your customer in a polite and kind manner and never lose your patience especially when your customer becomes frustrated.


Related Questions

Darryl makes 70,000 a year as a software engineer. Darryl rents an apartment and has an emergency savings fund for 10 months of living expenses. Darryl got a tip from a friend and invested $10,000 in a new candy company. He has no other investments. What do you think is darryls risk tolerance level: safe, moderate, or risky? Describe Darryls tolerance risk and the reason for answer

Answers

Safe because he makes $70000 a year. His apartment and he has emergency expenses won’t take out a lot of $. It he invests $10000, he will have extra money just in case.

What happens during the exit stage of a company?

Answers

The Exit stage is when the entrepreneur gets out of the day-to- day commitment of running the company.
the exit stage is when the entrepreneur get out of the day-to-day commitment of running the company
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